Shipping policy
Shipping Policy
Processing Times
All orders are processed within 1–2 business days, excluding weekends and holidays.
You’ll receive a shipping confirmation email with tracking information once your order has shipped.
Roundup Box Shipping
Arthur’s Roundup Boxes follow a separate monthly shipping schedule.
- Orders placed by the 25th at 11:59 PM Arizona time are included in the upcoming month’s shipment
- Orders placed after the 25th are included in the following month’s shipment
Roundup Boxes typically ship during the first week of the applicable month.
Pre-Orders
Pre-order items will not ship until on or around their listed release date.
Release dates are determined by manufacturers and may change.
Shipping Rates & Delivery
Free standard shipping is available on eligible U.S. orders of $50 or more.
Shipping rates for orders below the free-shipping threshold are calculated at checkout.
We ship using trusted carriers including USPS, UPS, and FedEx. Available shipping options may vary depending on the item, destination, and order value.
Delivery dates and transit times shown at checkout are estimates provided by the carrier and may be affected by weather, holidays, carrier delays, or other circumstances outside our control.
For discretionary returns, any original shipping charges paid at checkout are non-refundable. Return shipping costs are also the responsibility of the customer.
Domestic Shipping
We currently ship within the United States.
International Shipping
We do not currently offer international shipping.
Order Tracking
Once your order ships, you’ll receive a tracking number by email.
Tracking information may take up to 24 hours to update after the shipping label is created.
Damaged, Lost, or Delayed Packages
Every order is carefully packed to help ensure it arrives safely.
If your order arrives damaged, defective, incorrect, or materially different from the item purchased, please contact us as soon as possible at support@arthurscardsandcollectibles.com. Include your order number and photos of the item and shipping packaging when possible.
If a package appears to be lost or significantly delayed in transit, please contact us and we’ll help review the tracking information and, when appropriate, work with the carrier or assist with a shipping claim.
If a package is marked as delivered but cannot be located, please contact us so we can help review the delivery information and available next steps. Final delivery status is determined by the shipping carrier.
Pre-Order Orders
Pre-order items typically ship on or around their listed release date, once inventory has been received and is ready to fulfill.
Release dates are determined by manufacturers and may change. We do our best to keep product listings updated when new information becomes available.
If an order includes both in-stock and pre-order items, the order may be held until all items are available to ship together.
If you would prefer to receive in-stock items sooner, we recommend placing separate orders. You may also contact us and we’ll do our best to accommodate your request when possible.
Contact Us
For shipping-related questions, contact us at: